Tourism

For more than 30 years we have been supporting companies in the tourism industry in digitisation projects. Therefore, we bring a deep understanding of your industry when we support you in optimising your commercial processes or in realigning your company through innovative business models. Digitisation can be your ideal way into the future.

The goal is to set up your business processes in such a way that there will be no redundant master data in the future and all employees will access the same data in the IT system in order to process it and use it successfully for cross-departmental processes. This is achieved by implementing cross-departmental ERP systems with bilateral interfaces to other systems, such as a CRM system or DMS system.

The implementation of an ERP system requires human resources. That´s why GHK held workshops to teach the employees concerned the necessary soft skills and industry-specific know-how as well as to work out the advantages of efficient teamwork. The exchange with the employees involved also ensures a transfer of knowledge and increases the motivation for change.