At the beginning of every project we listen very carefully to those who are experts in your company's processes and systems: your department heads and employees. Depending on the project, we involve different departments such as Human Resources, Marketing/Sales, Finance, Logistics etc. and define the required interfaces, such as Logistics and Purchasing.
Where are inefficient process steps from the employees' point of view? What problems exist, for example, in maintaining data in individual, non-bilateral systems? What wishes do your employees have for the future processes? In carefully conducted interviews we gain a comprehensive picture as the basis for our optimization concepts.
The direct exchange between your employees and us as a consulting company is the first, important step towards building employee acceptance. By taking both improvement requests and concerns seriously from the very beginning, trust and motivation will develop.