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    Target-oriented ERP implementation

    Use Case
    Target-oriented ERP implementation

    ERP implementations are often lengthy, involve large teams, are cost-intensive and still do not lead to the desired success. The initial objective appears feasible. Over time, a variety of interdependencies and interfaces to other IT systems become apparent, which in turn must also be taken into account.

    This results in changes to the project plan, delays and increased costs. The implementation of an ERP system is particularly successful when the new ERP system acts as an integrated component of the entire existing IT landscape.

    Challenges

    39%
    of IT projects fail because requirements are not clearly defined

    46-71%
    of the interfaces between functional areas and Finance/Controlling are primarily managed manually

    54%
    of companies are at most partially equipped for the challenges of digitalisation in terms of IT technology

    "Target-oriented ERP implementation"

    1. A client wants to migrate his ERP system because the current volume of business transactions can no longer be handled by the current system. Various standard processes can only be executed as ‘night runners’, as the current system would otherwise suffer unacceptable performance losses during the day.
    2. Multiple entities are affected. In the future, all units are to operate on a unified platform following standardized rules. At the same time, the new ERP system is expected to utilize data from various CRM systems for planning purposes and incorporate time tracking data for billing technician hours.
    3. Definitions and processes are not documented, and there are no widely accepted cross-functional procedures in place.
    4. Employees are already overwhelmed with day-to-day operations for various reasons. In addition, there is a lack of conceptual expertise, experience in system migration, and the ability to manage projects with the necessary authority and assertiveness.
    5. Time and financial resources are clearly limited. At the same time, the risk of a non-functional ERP system must be avoided at all costs.

    Solution approach

    1. Effective support for project management from the planning and design phase through to post-go-live support. Assistance is provided both technically and functionally—for example, in the creation of definitions, processes, target specifications, and documentation.
    2. Provision of the necessary interfaces to other systems such as CRM systems, time tracking systems, as well as marketing and human capital management applications.
    3. Integration of the ERP system with an efficiently structured data room to enable automated reporting. This also lays the foundation for future applications that require access to data in the digitalized data room, such as AI solutions or S/4HANA requirements.
    4. Ensuring open and transparent communication with all parties involved. Transparency helps establish realistic expectations and reduces negative surprises. Employees are transformed from passive stakeholders into active participants.
    5. Ensuring that the project is successfully completed on time and within budget, and that a future-proof and fully functional ERP system is implemented.